1. Data Controller and Data Protection Officer
Vinarsko gospodarstvo Piližota, as the owner of the Piližota Winery website and online store, respects your privacy and is committed to protecting your personal data during and after your visit to this website, any related mobile website, and any microsites that may be managed on behalf of Piližota Winery by third parties acting as data processors (hereinafter collectively referred to as the "Site"). In this context, Piližota Winery acts as the data controller. This Privacy Policy explains how we collect, use, store, and protect your personal data. If you have any questions or requests regarding your personal data, please contact us at: info@pilizota-winery.com Vinarsko gospodarstvo Piližota by a third party who usually acts as a processor), which can be accessed through this site (hereinafter referred to as the "Site", and collectively the "Sites").
In that sense Vinarsko gospodarstvo Piližota acts as the controller ("Controller").
This Privacy Policy (“Privacy Policy”) provides insight into our practices regarding the collection, use and protection of your personal information.
If you have any questions or requests regarding your personal data, you can contact us via e-mail:
📧 info@pilizota-winery.com

2. What data do we collect?
We may collect the following categories of personal data:
First and last name
Contact information (e.g. email address, phone number)
IP address
Data about browsing and interaction with the website
Data entered by the user via the contact form or orders

3. Purpose of Processing Personal Data
We use your personal data exclusively for the following purposes:
Responding to inquiries you send via the contact form
Order processing and fulfillment
Sending information about our products and services (only with your consent)
Improving the functionality and user experience of the website
Fulfilling legal obligations

4. Legal basis for processing
We process your personal data based on:
Your consent (Art. 6, paragraph 1. a) GDPR)
Performance of contracts (Article 6(1)(b) GDPR)
Our legitimate interests (Art. 6, para. 1, f) GDPR), such as system security and traffic analysis
Legal obligations (Article 6.1.c) GDPR)

5. Cookies
Our site uses cookies to improve functionality and analyze site usage. More information about cookies and how you can disable them can be found in Cookie Policy.

6. Transfer of data to third parties
Your data will not be sold, rented or given to third parties without your express consent, except when it is necessary to provide services (e.g. delivery service, hosting partner) or when legally required.
All our partners are required to ensure an appropriate level of data protection.

7. How long do we keep your data?
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. After this period, your personal data will be securely deleted or anonymized.

8. Your rights
In accordance with GDPR, you have the right to:
Access to personal data
Correction of inaccurate personal data
Deletion ("right to be forgotten") if they are no longer needed or you have withdrawn your consent
Processing restriction
Data transfer to another controller
Complaint for data processing
Withdrawing consent at any time
To exercise your rights, please contact us via e-mail:
📧 info@pilizota-winery.com

9. Data security
We implement technical and organizational security measures to prevent unauthorized access, loss or misuse of your personal data. We regularly conduct security checks and upgrades to our systems.

10. Links to other websites
Our site may contain links to other websites. We are not responsible for the content or privacy policies of those sites. We recommend that you read their privacy policies when you visit them.

11. Changes to the privacy policy
We reserve the right to change this Privacy Policy at any time. Any changes will be posted on this page and the last modified date will be updated at the bottom of the document.